Holiday Inn Express Singapore Katong, an IHG Hotel

Annexed to Katong Square and a stone’s throw from i12 Mall and a short walk to Parkway Parade mall, Holiday Inn Express Katong has a great East Coast location. The hotel is modern and clean. Buffet breakfast included in the room rate was fine and WiFi speedy and the room had lots of device charging points including USB sockets. A nice touch was the fresh orange juice machine and the StarBucks Coffee machine at the lobby level. Our family had two rooms and stayed for 8 nights. Our request for adjoining rooms with a double bed in one and twin singles in the other was honoured. We thought the staff were efficient and friendly during the stay. Shower pressure was fantastic and water bottles provided daily. We were located on a “Quiet Floor” and it was indeed quiet, even during typical peak people movement hours in the morning and evening. GRAB can pick you up and drop you off at the hotel entrance which is handy during Singapore’s frequent thunder storms!

My stay started off with the cheery greeting and check in by a very friendly Rosa. My room was smaller than expected but it was comfortable for the 2 of us with small bags. Loved the shower with the strong water pressure. Breakfast was enough for me to start off my day well. Hotel is surrounded by restaurants and connected to Katong Square. A very short walk to Katong 112 too where there is a cinema, supermarket and pharmacies. I loved the vending machines (orange juice, Starbucks & ice cream) found around the hotel lobby. I was all prepared to drop the key into the Express Checkout but was surprised there was no guest at the counter at 12 noon. Both my check in and check out were smooth and swift!

I loved the variety of breakfast they had everyday. They had baos, noodles, rice, Indian breads and chutneys, sausage and eggs, plates of dragon fruit, and multiple free espresso machines. They had a small limited gym but it rarely had more than one person in it. And the views from the rooms were an unobstructed view of Singapore with floor to ceiling windows. Service was exceptional from all the people I talked to. There was a minor inconvenience that the workers noticed in our room & they immediately switched us to another room to ensure our comfort. The location is decent. There is a row of bars and restaurants nearby that are open late at night and the hotel is located next to a mall. It’s also nearby some busses a few steps away.

Clean and comfortable rooms Helpful staff

Excellent helpful staff. Johnston was especially great when we checked out. Breakfast is outstanding. A long window to enjoy so suits early and late risers. Something to suit every breakfast preference. Location was great we found it easy to jump on no12 bus to bugis then anywhere we wanted on the MRT. It made us try out restaurants we wouldn’t have previously tried had we stayed closer to cbd. Next year MRT is expected to be up in running for Katong and that will make it even easier. Great laundry with washers ( preloaded with washing powder) for guest use. We tried some delicious restaurants close by and would definitely recommend and we will return next year.